As one of 51³Ô¹ÏºÚÁÏ’s core Infrastructure and Shared Governance areas, Business Affairs is committed to continuous improvement in support of the Top Tier 2.0 strategic vision. One way Business Affairs defines, measures, and improves our service to campus is through our annual customer service survey. We aggregate and analyze the data, then take actions to address feedback.
The survey consists of a Likert scale question for each customer-facing department and the option to provide qualitative feedback.
If you've had a great experience with one of our teams or team members, please let us know what we did right so we can keep doing it. If you've had an unsatisfactory experience with one of our teams or team members, please provide constructive and specific feedback that allows us to make adjustments in the future.
Your responses are anonymous. Estimated time to complete is 5 - 10 minutes. The survey will close on Nov. 7.
Visit the Infrastructure and Shared Governance webpage to see a list of actions Business Affairs departments are taking to address the feedback they received on our 2023 survey.