Ashok Singh (Resorts, Gaming, and Golf Management) recently published an article in IEEE Access about interpretable machine learning in forecasting hotel cancellations.
The citation for the piece is:
Ismael Gómez Talal (Ph.D. student, Rey Juan Carlos University, Camino del Molino, Fuenlabrada,Madrid, Spain), Mana Azizsoltani (Ph.D. Student, College of Hospitality 51³Ô¹ÏºÚÁÏ), Pilar Talón-Ballestero (Professor, Rey Juan Carlos University, Camino del Molino, Fuenlabrada,Madrid, Spain) and Ashok Singh (Professor, College of Hospitality). Machine Learning in Hospitality: Interpretable Forecasting of Booking Cancellations, IEEE Access (2025).