51³Ô¹ÏºÚÁÏ

Research Interests

• Abusive supervision and workplace hostility
• Inclusive excellent and workplace discrimination
• Employee-robot interaction and technology impacts on employee

Courses Taught

• Hospitality Organizational Behavior (HMD 305)
• Hospitality Research Method (HOA 735)
• Hospitality Data Analysis (HOA 790)

Organizations/Service

• Managing Editor, International Journal of Hospitality Management
• Editorial advisory board, International Journal of Contemporary Hospitality Management
• Chair, Faculty Senate General Education Committee
• Chair, Hospitality Management Assistant Professor Search Committee

More about Cass Shum

Cass Shum, Ph.D., is an Associate Professor in Hospitality Organizational Behavior at the University of Nevada, Las Vegas (51³Ô¹ÏºÚÁÏ). She received her Ph.D. in management from the Hong Kong University of Science and Technology. Shum previously worked as a research assistant at the Chinese University of Hong Kong and a visiting scholar at the University of Florida. Her research focuses on employees’ unethical behaviors and contemporary organizational behavioral challenges in the hospitality industry, including abusive supervision, racial and sexual discrimination, rule-breaking behaviors, industry turnover, and the use of robots. Shum’s works focused on theoretical contributions and methodological rigor. They can be found in the mainstream (e.g., Journal of Applied Psychology, Journal of Business Ethics) and hospitality (e.g., International Journal of Hospitality Management, International Journal of Contemporary Hospitality Management) journals. Shum is passionate about mentoring student researchers. Her teaching interests include organizational behavior, ethics, and research methods.