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Research Interests

• Abusive supervision
• Coworker influence
• Employee ethical behaviors

Courses Taught

• Hospitality Organizational Behavior (HMD407 at 51³Ô¹ÏºÚÁÏ; HTMG3020A at Chinese University of Hong Kong)
• Introduction to Management (MGMT1110 at Hong Kong University of Science and Technology)

Organizations/Service

• Ad hoc reviewer, Cornell Hospitality Quarterly, 2013-Present
• Ad hoc reviewer, International Journal of Hospitality Management, 2010-Present
• Reviewer, Organizational Behavior Division, Annual Meeting of Academy of Management, 2012-2013
• Reviewer, Human Resource Division, Annual Meeting of Academy of Management, 2011-2013

More about Cass Shum

Dr. Cass Shum received her doctoral degree in management from Hong Kong University of Science and Technology. Her research focuses on interpersonal relationship and behaviors at work including abusive supervision, coworker support and influence, and employee’s ethical behaviors.