Articles by Angela Ramsey
People
| January 23, 2017
New Face: John Burlison
This new director brings wisdom and determination to the Harrah Hotel College’s executive education program.
Research
| January 19, 2017
Blocking the Brain Drain
James Busser and Wen Chang provide resorts with the insights they need to keep star employees.
Research
| November 17, 2016
To Book or Not to Book?
Chih-Chien Chen’s research explores why consumers ‘seal the deal’ on hotel rooms when they do.
Campus News
| November 15, 2016
Fraternity of Brothers
A group of Hotel Administration grads share tales of how they turned moxie into magic.
People
| November 15, 2016
Jersey Hustle: Tim and Mike Muir
The Hotel College honors the brothers with its most prestigious alumni award, Industry Leaders of the Year.
Research
| October 26, 2016
The Science Behind Employee Loyalty
Anthony Gatling measures ‘workplace spirituality’ to gauge hospitality employee satisfaction.
Research
| October 6, 2016
Hospitality in Hospitals
Discharge delays and bickering staff among the issues that compromise patient satisfaction, according to hotel administration professor Dina Zemke.
Research
| September 1, 2016
Checking Into Research
Four 51³Ô¹ÏºÚÁÏ researchers are studying what makes hotel and resort customers tick, then using that knowledge to help industry leaders better serve their patrons.
People
| July 11, 2016
New Faces: Mark Sandoval
Read about 51³Ô¹ÏºÚÁÏ's new executive chef and prepare to salivate.