
Organizational Development Consulting
People. Leadership. Institutional Well-Being.
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About Learning and Organizational Development (L&OD)
Learning and Organizational Development (L&OD) refers to the interdisciplinary field of scholars and practitioners who work collaboratively with organizations and communities to develop their system-wide capacity for effectiveness and vitality. It is grounded in the organization and social sciences. include:
- Humanistic
- Organization-wide
- Inquiry
- Developmental-focused
- Systems-oriented
- Research and evidence-informed
Benefits of L&OD
- Improved leadership performance
- Stronger, more productive teams
- Improved communication
- Increased employee engagement* and satisfaction
- Increased retention
*In addition, a 2016 Gallup study exploring the relationship between engagement at work and organizational outcomes found the following organizational benefits with high employee engagement:
- 22% higher productivity
- Lower absenteeism and turnover
- 4X more success
- Improved quality of work, safety, and health
- Increased stakeholder loyalty
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"Organizational Development (OD) collaborates with campus partners to build stronger leaders and teams, and a healthier campus culture. After dedicating time to these consulting services, leaders and teams will be better able to adapt to change, strengthen relationships, and become more productive and efficient."
Ericka Smith, Vice President & Chief People Officer
Leadership Development Services

51³Ô¹ÏºÚÁÏ Leadership Coaching Academy
The 51³Ô¹ÏºÚÁÏ Leadership Coaching Academy (LCA) connects university employees at all levels with a certified leadership coach to help them implement personal and professional change. Coaching is delivered through a series of one-on-one sessions as outlined in an individualized coaching plan. Visit the 51³Ô¹ÏºÚÁÏ Leadership Coaching webpage to learn more about the program and meet the coaches.
Customized Solutions
Customized solutions are also available. Let’s talk about the challenges you are facing, the professional goals you want to achieve, and how you can get there!
Examples of leadership development goals include:
- Improving accountability for yourself and others
- Enhancing your leadership presence
- Increasing your emotional intelligence
- Shifting from operational to visionary leadership
Team Development Services

Real Colors
Real Colors is a four-color personality assessment and workshop designed to help people better understand themselves and each other. It creates a common language that helps improve communication and create an environment in which everyone’s motivations and perspectives are better understood.

Cultural Assessments
A strong organizational culture can boost workplace productivity, collaboration and satisfaction—but, even with these well-researched and significant benefits, leaders overlook the importance of culture within their own organization.
A healthy organizational culture produces tangible results.
Organizational leaders seeking to improve the culture in their organization may consider conducting a cultural assessment.
Results from a cultural assessment help leaders make informed decisions about any shifts that are necessary to strengthen the organization overall.
During a cultural assessment:
- Historical data is analyzed.
- Additional data is collected during confidential one-on-one interviews and organization-wide surveys.
- Reports are presented to leadership that reflect aggregated views, attitudes and sentiments of employees who work in their department, as well as recommendations for improvement created with the leader. It is essential the leader clarifies and transparently communicates department-wide what they expect to achieve by conducting the assessment, as well as the purpose, scope, and desired outcomes.

Creation of Departmental Mission, Vision, Values
Mission, vision, and values statements serve as the foundation for any department. When developed and implemented using a thoughtful, deliberate, inclusive process, these statements serve as powerful tools that provide departments with meaningful direction and guidance, especially during times of rapid change.

Strategic Planning
Strategic planning is an organization-wide process that defines what an organization is, who it serves, what it does, and why it does it, with a focus on the future.
Effective strategic planning articulates long-term goals, action plans, and defines how success will be measured.
Strategic planning ensures priorities are set, energy and resources are focused, everyone is working toward common goals, and outcomes and results are established and agreed upon.
Gathering input from stakeholders at all levels of the organization is part of the planning process. This valuable input informs the strategic plan.

The Five Behaviors®
The Five Behaviors® model focuses on building skills and understanding in the areas of Trust, Conflict, Commitment, Accountability, and Results which provides a common language for your team as they navigate the ever-changing world of work.

Customized Solutions
Customized solutions are also available. Let’s talk about the challenges your team is facing, the goals you want to achieve, and how you can get there!
Change Management Services
The secret of change is to focus all of your energy not on the fighting the old, but on building the new – Socrates
defines change management as the application of a structured process and set of tools for leading people through change to achieve a desired outcome. These processes and practices help to achieve buy-in and move a group toward a collective goal.
Projects and initiatives are more successful when individuals are included in the process. Results of a Prosci study provide a compelling argument for investing the time, resources, and energy in change management. When organizations have excellent change management programs in place:

The next time you and your team or department are faced with a new initiative or change, consider engaging L&OD to help you successfully reach your goals by preparing for, managing, and planning to sustain change.
Contact and Request Services
To request Organizational Development consulting services, .
Visit the Learning and Development webpage for information about professional development opportunities and required training sessions.